DECLASSIFIED · OPERATOR SUPPORT · DIVISION 7

Support

Thanks for using NOVA Mobile, the companion app for the NOVA Raspberry Pi voice assistant.

Contact

I read every email. Typical reply within 48 hours.

Common questions

What is NOVA?

NOVA is a Raspberry Pi-based home assistant with a 3D holographic face (Pepper's Ghost projection), voice control, smart-home integration, music playback, scripture / devotional content, and more. The mobile app is a companion that lets you control NOVA from your phone over Wi-Fi.

Do I need NOVA hardware to use the app?

Yes — the app is designed to pair with a NOVA hardware device on your home Wi-Fi. Without paired hardware, the app's full functionality isn't available.

If you'd like to explore the app's interface without hardware, type demo as the Pi address during onboarding to enter a hardware-free demo mode with sample data.

How do I find my Pi's address?

On your NOVA Raspberry Pi, run this in a terminal:

hostname -I

The address to enter in the app is http://[your-pi-ip]:5000 (for example, http://192.168.0.112:5000).

How do I reset my profile?

Open the app → Settings tab → Reset Profile. You'll be taken back through the onboarding flow.

NOVA isn't connecting

Make sure your phone and NOVA hardware are on the same Wi-Fi network.
Verify NOVA is running on your Pi (it should respond to "Hey NOVA" out loud).
Verify the Pi address is correct (run hostname -I on the Pi to confirm).
Open Settings in the app → tap Connect.

Privacy

NOVA Mobile collects no data. All communication is local between your phone and your own NOVA hardware. See the Privacy Policy for full details.

Troubleshooting voice commands

Hold the microphone button while speaking (don't just tap).
Speak clearly — NOVA uses Whisper for transcription.
If audio responses sound choppy on first use, NOVA's Pi side waits a moment for the Bluetooth speaker to be ready — give her a few seconds after boot.

About the project

NOVA was created by Andrew Yee for personal and family use. The mobile app and the NOVA Python project are open-source-style maintained by the same developer.

NOVA hardware source code (the Python project that runs on the Raspberry Pi): github.com/Ayee788/NOVA